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Pertanyaan Umum

FAQ'S

Pertanyaan yang Sering Diajukan (FAQ)

Temukan Semua yang Perlu Anda Ketahui Tentang Layanan, Solusi, dan Keahlian Arkamaya

Arkamaya is a Bandung-based technology company that has been building software since 2011. We specialize in custom software development, platform-based solutions, and long-term application support. Over the past 15 years, we have completed more than 200 projects across various industries in Indonesia.

We work with a wide range of industries — including manufacturing, distribution, healthcare, government, and education. To maintain value alignment, We do not engage with businesses involved in alcohol, tobacco, gambling, music-related industries, or financial activities based on interest and speculation (riba, gharar & maysir) — as these conflict with the values we build our work on.

We currently provide three core services:

  • Software Development — Building custom systems tailored to your specific business needs
  • Platform & Product-Based Solutions — Deploying ready-to-use products that can be configured and scaled to your workflows
  • Application Support & Maintenance — Ongoing support to keep your existing systems stable, secure, and up to date

See detail of our services in page "Our Services"

Software Development is the right fit when your business needs are highly specific and no existing solution covers them — we build from the ground up.

Platform-Based Solutions are faster to implement because they are built on mature, proven products that we then configure to match your real workflows.

Yes. We develop mobile applications using Flutter and React Native for both Android and iOS, fully integrated with the backend systems we build.

We have four products available:

  • Seimbang — Financial & ERP system for SMEs
  • Personalia — HRIS & Payroll management system
  • Firsa — Face Recognition solution
  • Paap — Personalized as a Platform, a flexible modular platform that can be adapted to various business use cases

Yes. Our Application Support & Maintenance service covers performance monitoring, bug resolution, system updates, and incremental feature development — ensuring your system remains reliable as your business grows.

We work with a broad and modern tech stack across the full development lifecycle:

  • Cloud: Google Cloud, Biznet GioCloud, AWS, Azure
  • Languages: Python, PHP, Node.js
  • Frameworks: Laravel, NestJS, React, Vue.js, AngularJS, Next.js, .NET Core
  • Databases: SQL Server, PostgreSQL, MySQL, MongoDB

Yes. Integration with existing systems is a standard part of our process. We are experienced working across both monolithic and microservices architectures, and can connect with third-party APIs and internal tools as needed.

Our process runs in four stages:

  1. Consultation — We listen to understand your business needs and challenges
  2. Proposal & Planning — We prepare a tailored solution, cost estimate, and delivery roadmap
  3. Development — Our team builds, reviews, and tests the system
  4. Deployment & Support — We launch the system and remain available for ongoing support

Project timelines depend on scope and complexity. We recommend starting with a consultation so we can give you a realistic estimate based on your actual requirements — not a generic range.

A selection of our work is available on the Studi Kasus page. Most projects are confidential, but we are happy to discuss relevant experience during a consultation.

You can reach us through the Hubungi Kami page or schedule a free consultation directly via our calendar link. We typically respond within one business day.