Distributor & Reseller Portal

Overview

PT Tirta Utama Abadi recognizes the importance of accommodating product orders from resellers, such as convenience stores and other customers, in a more effective and efficient manner. Currently, product orders are still made manually through chat, phone calls, or sales visits, resulting in a longer and less effective ordering process. This method not only consumes time but also causes delays in fulfilling product orders for consumers. Additionally, resellers often face limitations in obtaining information about product availability and out-of-stock items at the distributor.

Objective
PT Tirta Utama Abadi aims to address these issues by developing a system that can simplify the ordering process, improve time efficiency, and provide real-time stock information to resellers. With this solution, PT Tirta Utama Abadi hopes to enhance customer satisfaction and accelerate order fulfillment services.

Project Summary

PT Tirta Utama Abadi needs to accommodate product orders from resellers (such as convenience stores and other customers). Currently, product orders are still made manually by contacting distributors through chat/phone or through sales visits.

This method is considered ineffective because it makes the ordering process longer and slows down the fulfillment service to consumers due to this process. In general, the problems are:

• Difficulty with Manual Ordering
• Inefficiency and Time-Consuming
• Limited Information for Resellers about Available Products and
• Out-of-Stock Items at Distributors

Solutions & Impact:

Solutions : To address these issues, leveraging technology to develop an application that can be used by both distributors and resellers is the solution. This application will make the ordering process more efficient and transparent. It will allow resellers to easily and quickly place product orders online and receive information about product availability at the distributor.

Impact :

• Increased Operational Efficiency: Convenience stores can save time and effort in the ordering process, allowing them to focus on customer service.
• Enhanced Reseller Satisfaction: Easy access to information and ease of ordering improve reseller satisfaction.
• Increased Sales: With a more efficient ordering process and always up-to-date promotional information, it is expected that PT TUA’s product sales will increase.
• Better Stock Management: Convenience stores can manage stock better, reducing the risk of stockouts or overstocking.
• Increased Transparency and Accuracy: Automated and digitized ordering processes enhance the transparency and accuracy of sales and inventory data.